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Posted on: December 16, 2022

Wisconsin Department of Health Services (DHS) Offers COVID-19 Treatment Telehealth Service Statewide

Wisconsinites are able to use free consultation and prescription services to increase access to COVID-19 treatments. These treatments have been proven to greatly reduce the chances of COVID-19 hospitalization and death.

Program Background:

Wisconsin’s COVID-19 Treatment Telehealth Service aims to provide free, easy access to healthcare consultation, screening, and prescriptions for COVID-19 oral antiviral treatments. Wisconsin residents ages 18 and older who test positive for COVID-19 will be able to use the service to receive a video or telephone consultation with a healthcare clinician. The clinician will:

  • Evaluate individuals' health status and eligibility for an oral antiviral pill that reduces the risk of severe symptoms and hospitalization from COVID-19.
  • Be able to issue a prescription for the treatments that can be filled at any of the 700+ pharmacies throughout the state that carry the medications.
  • If a resident does not have access to one of these pharmacies, the service will ship the medicine to their residence overnight free of charge.


  • Wisconsin residents ages 18 and older regardless of insurance status.
  • Test positive for COVID-19.
  • Symptom onset is fewer than 5 days earlier.
  • Even if symptoms are mild, residents over 18 should seek treatment.


Access the service through This will be available in a wide variety of languages and residents who do not have access to the internet or a smartphone can access the service by phone from a landline by dialing 833-273-6330. Consultations are available within 30 minutes every day from 8 a.m. to 8 p.m.


There is no cost to individuals for use of the service. It will be open to all Wisconsinites eligible for COVID-19 treatments regardless of health insurance status. To learn more about available treatments for COVID-19, visit the WI-DHS website. 

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