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Child Welfare Services
Child Protective Services promotes the safety and well-being of children and families. The Calumet County Child Welfare Unit is guided by the following to assess and ensure child safety. The primary purpose of Calumet County’s Child Welfare unit is to:
  • Accept reports of suspected child abuse and neglect
  • Conduct Traditional and Alternative Response Initial Assessments
  • Assure appropriate protective services are provided to abused and neglected children and their families to protect children from further harm
  • Assure support, counseling, and other services are provided to children and their families to ameliorate the effects of child abuse and neglect
  • Promote the well-being of the child in his or her home setting, whenever possible, or in another safe and stable placement
  • Offer preventative options to addressing conditions and/or circumstances within a family which result in a risk of future maltreatment
Other functions of the unit include:
  • Community Presentations (i.e., Mandated Reporter trainings)
  • Domestic Violence Offers of Service
  • General Offers of Services
  • Juvenile Court Intakes
Report Suspected Abuse
Any concerned individual can report suspected abuse or neglect directly to a local child protective service agency such as Calumet County’s Child Welfare Unit or a law enforcement agency. When a report is received, it is documented and provided to the supervisor for screening. Screening decisions are in conformance with the State Statutes and the Standards provided by the state of Wisconsin. If a report is screened in, decisions are made regarding the response time and the manner of assessment (traditional or alternative response).
A worker is assigned and has 60 days to complete an assessment of the family, including an assessment of the safety of the children residing in the identified household. As a result of information gathered during the assessment, families may be determined to have no identified concerns, may be referred voluntarily to community resources or to the Family Services Unit, or some level of court intervention as deemed necessary and a juvenile court referral is made. This results of services being provided by the Family Services Unit and any other appropriate agencies are based on the identified needs of the family.
Codes & Standards

Human Services

Phone: 920-849-1400
Toll Free: 833-620-2730
Fax: 920-849-1468

After Hours Crisis:
920-849-9317 or

Health Services

Phone: 920-849-1432
Toll Free:
833-620-2730, ext. 4504 
Fax: 920-849-1476

Chilton Location
206 Court St.
Chilton, WI 53014

Appleton Location

2306 S. Oneida St.
Appleton, WI 54915
(By Appointment Only)


Monday - Friday
8 a.m. - 4:30 p.m.

Calumet County Government
206 Court Street
Chilton, WI 53014

Main Offices
(920) 849-2361
(833) 620-2730
8 a.m. to 4:30 p.m. M-F