Housing
Long Term Care Ombudsman
The word Ombudsman is Scandinavian. In this country the word has come to mean an advocate or helper. An Ombudsman protects and promotes the rights of long-term care consumers, working with residents and their families to achieve quality care and quality of life. The program is required by both federal and state law. In Wisconsin the Board on Aging and Long Term Care operates the program statewide. Services are provided at no charge.How Can An Ombudsman Help?
An ombudsman can answer questions about care options, such as community care, community-based residential facilities (group homes) or nursing homes. The ombudsman can investigate complaints in these long-term care setting, and suggest solutions. They can help residents and families avoid, resolve, and help prevent problems from becoming crisis. Promoting the rights of nursing home and CBRF residents and improving their quality of life is important to them. They can speak to facility or community groups about long-term care issuesWho Can Contact An Ombudsman?How Do I Find An Ombudsman?
Community Based Residential Facility (CBRF)
A home or apartment type setting where five or more unrelated adults live together. The goal of the CBRF is to assist individuals in achieving the highest level of independence of which they are capable. Different populations are targeted by the CBRF and some of these populations include: elderly, Alzheimer's, emotionally and mentally disturbed, developmentally and physically disabled and veterans. A CBRF is classified according to its size and the population it serves.
What Is A Community Based Residential Facility?Who Needs A CBRF?What Services Are Provided?How Do I Pay For Services?What Do I Look For When Touring A CBRF?What Written Documentation Must A CBRF Have?What Is The Credibility Of A CBRF?
CBRF Facilities in Calumet County
Century Ridge, Inc.
533 E. Calumet St.
Chilton, WI 53014
#1 (920) 849-2640 Marjorie Hardrath #2 (920) 849-8529 Donna Kloehn
#3 (920) 849-7292 Esther Fischer
Advanced Aged, Alzheimer’s/Irreversible, Dementia
Colonial Residence
705 S. Madison St.
Chilton, WI 53014
(920) 849-7171 Alice Bartel
Advanced Aged, Alzheimer’s/Irreversible, Dementia
Brighten Place
2 Brighton Cir
Appleton, WI 54915
(920) 731-8203 Cheri Montag, RN
Advanced Aged
Darboy Living Center
N9520 Silver Ct.
Appleton, WI 54915
(920) 832-9290 Mich & Hanneke Steenbekkers
Alzheimer’s/Irreversible
Dementia
Brillion West Haven
220 Achievenment Dr.
Brillion, WI 54110
(920) 756-9103
www.brillion-west-haven.com
The Gardens of Fountain Way
1050 Fountain Way
Menasha, WI 54952
(920) 849-9980
Garrow Villa
210 S. Parkway Dr.
Brillion, WI 54110
(920) 756-3389 Tracy Roth
Advanced Aged, Alzheimer’s/Irreversible dementia
Roads To Freedom-Brillion
610 S. Main St.
Brillion, WI 54110
(920) 756-2703 Peggy Neu
Developmentally Disabled
Roads To Freedom-Chilton
1024 Steenport La
Chilton, WI 53014
(920)849-4431 Margo Millard
Developmentally Disabled
Willowpark Residence
1706 Hoover St.
New Holstein, WI 53061
(920) 898-5553 Jill Reiss
Advanced Aged, Alzheimer’s/Irreversible, Dementia
Oak Creek Assisted living
1237 Tekla Place
Kiel, WI 53042
(920) 894-3222
SKILLED CARE CENTERS
Calumet Homestead Health & Rehabilitation Center
1712 Monroe St.
New Holstein, WI 53061 (920) 898-4296
Chilton Care Center
810 Memorial Drive
Chilton, WI 53014 (920) 849-2308
Willowdale Nursing & Rehabilitation Center
1610 Hoover St.
New Holstein, WI 53061 (920) 898-5706
SUBSIDIZED HOUSING
Calumet County has many subsidized housing apartment units throughout the county. Rent is determined by deducting certain monthly medical expenses from the gross income, and arriving at a net figure. Rent is assessed at 30% of the net income. Some apartments have a maximum rent that they can charge. Appliances are included, and laundry facilities are located in the building. Utilities may or may not be extra. Some buildings may offer larger apartments for married couples.
Diane Manor
1030 Diane St.
Chilton, WI 53014
(414) 788-8952, Rhonda Welsing
Stanton Place
312 Bonk St.
Chilton, WI 53014
(920) 849-7042, Ann Gasch
Calumet County Housing/New Holstein
2000 Taft Ave.
New Holstein, WI 53061
(920) 898-5390, Michelle Zirbel
Hilbert Manor
135 S. 3rd St.
Hilbert, WI 54129
(920) 853-3291, Charlotte Pethan
(920) 834-5150, Housing Management Services
Sun Rise Apartments
115 S. 3rd St.
Hilbert, WI 54129
(920) 853-329, Charlotte Pethan
(920) 834-5150, Housing Management Services
Heritage Apartments
108 W. National Ave.
Brillion, WI 54110
(920) 756-3389, Marlys Trochta
Park View Apartments
214 S. Parkway Drive
Brillion, WI 54110
(920) 756-3041, Marlys Trochta
Sherwood Cliffs
W450 Clifton Rd.
Sherwood, WI 54169
(920) 989-2397, Sister Elizabeth
Stockbridge Meadows
228 Enterprise Street
Stockbridge, WI 53088
(920) 439-1154, Lois Hardrath
(608) 822-7368 or 1-877-794-2695,
Carol Whiteaker, Property Manager
Uptown Commons
49 W. Main St.
Chilton, WI 53014
Mark & Arleen Gebhart, Property Managers
(920) 849-4477 or
(800) 280-1188
www.horizondbm.com
INDEPENDENT APARTMENT BUILDINGS
Chilton View Estates
821 Vogt Lane
Chilton, WI 53014
Murphy Development Inc.
(920) 849-4634, (800) 236-6373
Chilton Apartments
524 Water Street
Chilton, WI 53014
(920) 849-7492
(800) 757-9957
Cambridge Court Apartments
721 Vogt Lane
Chilton, WI 53014
(920) 849-7828
All CBRF's are licensed and monitored by the state. You can contact the Wisconsin Board on Aging and Long Term Care at 1-800-242-1060 to determine the status of the facility that interests you.
The following documents assure quality care for the resident: program statement which outlines the program/services available; admission agreement which is a contract between the facility and the resident/family; individual service plan which lists the services needed by the resident and services provided by the facility staff; resident rights which ensures respect and dignity of each resident; complaint procedure which is available to all residents to express their concerns.
Try to schedule a tour during the mid-day meal. This is when the residents are up and available. Be sure to see a room and note the spaciousness for personal items. Also, observe the residents and their cleanliness, mood and interaction with the staff. Also note the cleanliness and aesthetics of the CBRF. If need be, schedule an unannounced visit in the evening. Speak with the residents or their family members about life in the CBRF
Payments for care can come from a variety of resources including personal funds and public funding if a person is eligible. The manager at the CBRF can assist with financial questions.
A CBRF is required to provide assistance with bathing, dressing, grooming, medication, community and in-house activities, information and referral services, health monitoring and meals. They are not required to have professional nurses on duty twenty-four hours a day but do have staff available at all times. Additional services may be provided and be sure to inquire whether or not they are included in the monthly cost.
Those who are having difficulties with independent living and with one or more of the following areas: self care, diminishing health, physical or mental abilities, lack of community support services and family is unavailable to assist with care needs.
WI State Board on Aging and Long Term Care ----------------800-815-0015
Anyone who has questions or concerns about the rights of long term care consumers or suspects that someone in a long term care setting is not receiving proper care may contact an ombudsman.
Nutrition
Nutrition Services
Adequate nutrition plays an important part in maintaining good health. Our nutrition program offers a varied menu each month, provides a well balanced meal, and ensures that 1/3 of the USDA recommended daily requirements are contained in each meal served.
Hot noon meals are available at 6 nutrition sites throughout the county for a cost-donation of $3.75, except for Appleton which is $4.50. Transportation can be arranged for those wanting to attand the site. Meals can also be delivered to qualifying home-bound residents.
MEALS ON WHEELSWho is eligible for a Home Delivered Meal?
A person is eligible to receive home delivered meals if he/she meets all of the following criteria for eligibility and if receipt of the meal is in the best interest of the homebound older person.
a. A person is 60 years of age or older or is the spouse of a person at least 60 years of age who participates in the program.
b. A non elderly handicapped person may participate in the program if they live with an elderly person and the elderly person is receiving meals.
c. The individual must be homebound (does not leave his or her home under normal circumstances).
d. The person must be unable to participate in the congregate meals program because of physical or emotional problems.
e. There is no spouse or other adult living in the same house or building willing to prepare all meals.
Meals on Wheels
These meals are packed at a meal site and are delivered by volunteers. Hot foods are kept hot and cold foods are kept cold during transport. Meals can be provided for a general diet, no-added salt diet, and a 1500 to 1600 calorie ADA diet. Meals are normally delivered Monday through Friday. Delivery of the noon meal can be expected between 11 A.M. and 1 P.M.
Cancellation Policy:
Please call (920) 849-1451 to cancel a meal.: Sufficient notice of cancellation must be given. Once the meal leaves the site, the intended recipient will be billed for the meal, even if he is not at home. A meal will not be left at a home when the recipient does not answer the door, even though he must still pay for the meal.
Emergency Contact:
If a recipient does not answer the door, we need to be sure that the person is safe. We will telephone emergency contacts to check on the person. Sometimes we will call apartment managers or neighbors. In the event that we are not able to make contact we will notify emergency personnel, who will then respond as if it is an emergency.
MEAL SITE LOCATIONS
Brillion
Community Center
120 Center St.
Brillion, WI 54110
(920) 756-3216
Open: M,T,W,Th at 11:30
Chilton
City Hall
42 School St.
Chilton, WI 53014
(920) 849-2616
Open: T,W,Th,F at 11:30
Hilbert
Village Hall
26 N. Sixth St.
Hilbert, WI 54129
(920) 853-3966
Open: T,W,Th,F at 11:45
New Holstein
1819 Park St.
New Holstein, WI 53061
(920) 898-5766
Open: M,W,Th at 11:30
Sherwood
Community Center
W489 Clifton Rd.
Sherwood, WI 54169
(920) 849-4086
Open: T,W,F at 11:45
Stockbridge
Village Hall/Town Hall
Stockbridge, WI 53088
(920) 439-1400
Open: T,Th at 11:00
Transportation Services
Volunteer Transportation Policy-This policy was developed to establish transportation program guidelines as well as define the transportation services that are available for the residents of Calumet County. It should be noted that it is the department’s intention to help people remain in their community by providing access to safe and reliable transportation. Services are available to provide assistance to medical, nutrition, shopping, and human services resources. Specific operational procedures are outlined below and are intended to provide answers to the most commonly asked questions regarding the program.
1. To receive transportation, a Calumet County resident must be one of the following: over the age of 60, or a spouse of someone over the age of 60, have a temporary or permanent disability, a client of Human Services, Veteran Services, or Public Health Nursing Service.
- Any person receiving transportation will be expected to make a co-payment if he/she is not receiving Medical Assistance or referred through the Human ervices system. The co-payment rates are as follows:
$.50 each way to a Meal Site
$2.00 each way within a community
$4.00 each way out of a community
$10.00 each way out of the county
Trips under 80 miles are billed a flat rate of $20.00. For trips over 80 miles the rate is $20.00 for the first 50 miles and starting on the 51st mile the rate is $.28 per mile.
Van Wheelchair Transportation-
$15.00 base rate for all trips
$.80 per loaded mile + base rate (all trips 5 miles and more)
Trips less than 5 loaded miles-base rate only
Trips more than 100 loaded miles-$.75 per loaded mile + base rate
Veteran's Services Department will be billed as above. The Veteran's Services Officer authorizes payments for Veteran's at either 100% or 50% with the consumer being billed the other 50%.
SUPPORT GROUPS
Family Caregiver Support Group - The Calumet County Family Caregiver Support Group meets on the last Thursday of the month from 1:30 - 3:00 p.m. in Room 301/use the west entrance and take the elevator to the 3rd floor. A trained facilitator assists with group discussion. Guest speakers present several times a year on topics suggested by the participants. Participants share their experiences and offer support and suggestions in coping with the challenges that arise when being a caregiver. New members are always welcome! Call the ADRC for more information or for transportation or respite services.
